Contact Us
Last updated: January 2026
We're here to help. Our customer support team is available 7 days a week to answer your questions, process refund requests, and provide information about Marobrain.
Customer Support Hours
7 AM to 9 PM (Mountain Time), 7 days a week, including holidays.
Email Support
For the fastest response, please email us at support@marobrain.com. Most inquiries receive a response within 24 hours on business days.
Phone Support
Prefer to speak with someone? Call our support line: +1 720 513 2923
Common Topics
- Order status: Include your order number and the email used at checkout.
- Refund requests: See our Refund Policy for the 60-day money-back guarantee process.
- Shipping questions: See our Shipping Policy for delivery timelines and tracking.
- Product questions: Detailed ingredient and usage information is available on the main product page.
- Wholesale or partnership inquiries: Email us with details about your business and we'll route your message to the appropriate team.
What to Include in Your Message
To help us serve you faster, please include:
- Your full name (as it appears on the order)
- Your order number, if applicable
- The email address used at checkout
- A clear description of your question or concern
Response Time
We aim to respond to all email inquiries within 24 hours. Refund and return requests are processed within 5 to 10 business days of receiving returned product.